» Distributors » Field Service Request Form

Field Service Request Form

For field service, complete this form and click submit.

If you have any problem, your request may also be
fax to 407-333-9143 or emailed to: support@advancedsolarphotonics.com


Labor and Travel Rates

Hourly Rate:    $175.00 per hour (8 hour minimum 1st day, 4 hour minimum each additional day)
Overtime Rate: Will be charged at time and one half regular hourly rate
Saturday Rate: Will be charged at twice regular rate
Sunday & Holiday Rate: Will be charged at twice regular rate
Travel Rate: $75.00   per hour
Travel Weekend Rate: $120.00 per hour


Unless other arrangements are made, Travel and Subsistence are the customer’s responsibility on both warranty and non-warranty field trips. 

These charges include:

  • Airfare
  • Hotel expenses
  • All other transportation (car rental, taxi, train, etc.)
  • Miscellaneous travel-related expenses

IN-DEPTH TECHNICAL TRAINING FOR OUR PRODUCTS IS AVAILABLE THROUGH ADVANCED SOLAR PHOTONICS AT 407-804-1000.

* Required Fields
Required Service(check one)

Warranty Non-warranty

First Name:*
Last Name:*
E-mail:*
Company:*
PO Number(N/A if unknown):*
Model Number(N/A if unknown):*
Serial Number:*
Brief Description
(required for all services)


Please enter any
information regarding
your request:*
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Other Phone:
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